Your Privacy Is Our Responsibility

1. Introduction

66z7 operates a trusted online betting and casino platform for users in Bangladesh. Protecting the privacy of your personal information is our highest priority. This privacy policy ("Policy") describes what information 66z7 ("we", "our") collects from users ("you", "your") while using its website and related services ("Platform"), how that information is used and disclosed, and the steps we take to protect your information.

This policy may be updated from time to time. For any changes, we will publish the new date on this page. For significant changes, we may send a notification to your registered email.

2. What Information We Collect

We collect various types of information when you create an account and use services on the 66z7 platform. This information can be divided into two main categories:

2.1 Information You Provide

This includes information you provide directly to us:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and postal code
• National ID or passport number (for identity verification)
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account details
• Information provided when contacting the support team

2.2 Automatically Collected Information

Information collected automatically while you use the platform:

• IP address and device type
• Browser type and language settings
• Operating system information
• Date, time, and duration of access to the platform
• Pages visited and gaming activity logs
• Information collected through cookies and similar tracking technologies

3. Purpose of Using Your Information

66z7 uses the information collected for the following lawful purposes:

• Account Management: To create, verify, and secure your account and to confirm your identity.
• Service Delivery: To provide betting, casino games, slots, and other platform features.
• Processing Financial Transactions: To complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
• Customer Support: To resolve your queries and provide assistance via live chat and email.
• Security and Fraud Prevention: To detect and prevent unauthorized account access, fraud, and misuse.
• Responsible Gaming: To monitor your gaming activity to identify problematic behavior and provide necessary support.
• Platform Improvement: To analyze user experience and further improve the platform.
• Meeting Legal Obligations: To comply with applicable laws and regulations and to meet the requirements of relevant authorities.

4. Cookies and Tracking Technology

The 66z7 website uses cookies and similar technologies. Cookies are small text files stored in your browser. The cookies we use include:

4.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. Without them, your login session, payment process, and security features will not work properly. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies remember your preferences and settings — such as language preference and other personalized options. They make your experience on the platform smoother.

4.3 Analytics Cookies

These cookies help us understand how users are using the platform, allowing us to improve the quality of our services. This information is analyzed in completely anonymous and aggregated form.

You can control cookies from your browser settings. However, disabling some cookies may limit certain features of the platform.

5. Information Sharing and Third Parties

66z7 never sells your personal information or discloses it to third parties without permission. However, information may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. These providers follow their own privacy policies.
• Technology Partners: Necessary information is shared with trusted technology service providers for platform operations. They are bound by strict confidentiality agreements.
• Legal Requirements: Information may be shared with relevant authorities as part of a court order or valid legal process.
• Fraud Prevention: Information may be provided to relevant authorities to prevent and investigate fraud, money laundering, or other illegal activities.
• Business Changes: In the event of a merger, acquisition, or asset transfer, information may be transferred to the new operating entity, and you will be notified in advance.

6. Data Protection and Security

66z7 has adopted industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorized staff can access your information, and only as needed for specific tasks.
• Regular Security Audits: We regularly conduct system security audits and address vulnerabilities.
• Two-Step Verification: If suspicious activity is detected, an additional security layer is applied to the account.

However, it is not possible to make data transmission over the internet completely secure. Keeping your password and account information confidential is your own responsibility. Do not share your login details with anyone else.

7. Data Retention Period

66z7 retains your personal information only for as long as necessary:

• Account Information: For as long as your account is active and for the period required to meet legal obligations after the account is closed.
• Transaction Records: Financial transaction records are retained for a specified period as required by law.
• Support Communications: Records of customer service communications are kept for a specified period to improve service quality.

Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified.

8. Your Rights

As a user of the 66z7 platform, you have the following rights:

• Right of Access: You can request to know what information we hold about you.
• Right of Correction: You can request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances you can request deletion of your information, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain specific cases you can request that processing of your information be restricted.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Close Your Account: You can request to close your account at any time.

To exercise these rights, contact our support team. We will respond to your request within a reasonable time.

9. Protection of Minors

The 66z7 platform is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we hold information about a minor, it will be deleted immediately and the associated account will be closed.

We verify age at registration. If you become aware that a minor is using our platform, please notify us at [email protected].

10. Third-Party Links

The 66z7 platform may occasionally contain references to third-party websites. We are not responsible for the privacy practices of these external sites. You are advised to read their privacy policy before visiting any external site.

11. Changes to This Policy

We may update this privacy policy from time to time. For any significant changes, we will publish a notice on the platform and update the "Last Updated" date at the top of the page. Continued use of the platform after changes are made will be considered your agreement to the updated policy.

You are advised to review the policy regularly so that you stay informed of the latest information.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7, support in Bengali and English

Our support team is always ready to answer any questions you have about your privacy. We are committed to earning and maintaining your trust.